We have an immediate need for a Field Technical Support Specialist in the Detroit, MI area that is open to working 100% on-site and available for occasional weekend work and overnight travel.

You would be responsible for a broad scope of operational support and install, move, add, and change requests supporting the IT infrastructure in office environments, reservation centers, and airport locations.

Qualifications:
• 2 – 4 years formal IT training or 3 years equivalent experience.
• A+ Certification preferred but not required.
• 0 -2 years formal IT training or 2 years equivalent work experience

Requirements:
• Basic Network/server and application knowledge (MS Office, Outlook, etc.).
• Troubleshooting skills (hardware/software) and NT workstation and peripheral knowledge.

The ideal candidate will have the above requirements as well as A+ Certification
• Ability to provide on-site, and on-call 7x24x365 support, as needed.
• Must have a valid driver’s license.
• Previous airline experience is ideal but not required.
• Ability to work within a team environment.

This is a great opportunity for you to join a fantastic team and company.

EEO/AA Employer/Vet/Disabled.

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AllSTEM Connections participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.