We are looking for a talented, friendly individual to join a growing team in the Raleigh, NC area! If you have a strong background with client facing roles with experience in SAP order processing, we'd love to hear from you!

Key Responsibilities:
– Support the Automation team with administrative tasks including but not limited to creating internal quotations.
– Create tickets in C4C for technical support and parts requests and handle customer support requests via email and phone.
– Provide the administrative support for the “Wireless Glove Tester” service depot
– Support the documentation services team with scanning and mailing of service protocols and work instructions
– Provide quoting support for internal service requests
– C4C and SAP account data integrity activities
– Process purchase orders for all service operations
– Assist in triggering invoices to accounting
– Administer the Customer Satisfaction Survey program

Key Requirements:

– Bachelor’s degree in Business Management, Business Administration or equivalent work experience.
– Must be outgoing, professional in appearance, and have the ability to interact and converse with both external customers and internal Sales, Service, and Technical support personnel.
– Experience using SAP or other enterprise resource planning system applications
– Ability to follow SOP’s, follow instructions, with attention to detail.
– Have good written and verbal communication skills
– Have a natural high sense of urgency.
– High level of accuracy and attention to detail
– Have a strong customer focus
– Fluent in English

Please send your resume for immediate consideration.

EEO/AA Employer/Vet/Disabled.

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AllSTEM Connections participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.