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Technical > Technical Program Manager

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Short Description:

A Technical Program Manager is responsible for planning, coordinating, and executing complex technical projects or programs across cross-functional teams. They define project scope, timelines, and deliverables while ensuring alignment between engineering, product, and business objectives. The role involves managing risks, tracking progress, and communicating updates to stakeholders to ensure projects are completed on time and within budget. Technical Program Managers bridge technical expertise with strategic oversight to drive successful program outcomes. Strong leadership, organizational, and technical communication skills are essential for success in this role.

Duties / Responsibilities:

  • Oversee the planning, execution, and delivery of complex technical programs that span multiple teams, systems, and product areas
  • Define program scope, goals, milestones, and success metrics in collaboration with engineering, product, and operations stakeholders
  • Develop detailed project plans, timelines, and resource allocations to ensure on-time and within-budget delivery
  • Coordinate cross-functional teams to identify dependencies, resolve conflicts, and ensure alignment across technical and business priorities
  • Track program progress, manage risks, and implement mitigation strategies to maintain schedule integrity and product quality
  • Facilitate technical discussions and translate business requirements into actionable engineering plans
  • Communicate program status, key decisions, and technical updates to executives, stakeholders, and cross-functional partners
  • Drive process improvements, automation, and best practices in program management to enhance delivery efficiency
  • Oversee change management, documentation, and version control to ensure technical accuracy and traceability
  • Support post-launch analysis to evaluate performance, capture lessons learned, and inform future program strategies

Skills / Requirements / Qualifications

  • Education: Bachelor’s degree in computer science, engineering, information systems, or a related technical field required; master’s degree preferred
  • Experience: 5–10 years of experience in program or project management, with at least 3 years managing technical or software development programs
  • Technical Knowledge: Strong understanding of software development lifecycles (SDLC), systems architecture, and technical infrastructure
  • Project Management: Proficiency with methodologies such as Agile, Scrum, or Waterfall, and experience using tools like Jira, Asana, or Microsoft Project
  • Analytical Skills: Ability to interpret data, analyze risks, and make data-driven decisions in dynamic environments
  • Communication: Excellent written and verbal communication skills for coordinating across technical and non-technical audiences
  • Leadership: Proven ability to motivate cross-functional teams, manage stakeholder expectations, and drive accountability
  • Certifications: PMP, PMI-ACP, or Certified Scrum Master (CSM) certification preferred

Job Zones

  • Title: Job Zone Four: Considerable Preparation Needed
  • Education: Most of these occupations require a four-year bachelor's degree, but some do not. 
  • Related Experience: A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. 
  • Job Training: Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training.
  • Job Zone Examples: Many of these occupations involve coordinating, supervising, managing, or training others. 
  • Specific Vocational Preparation in years: 2-4 years preparation (7.0 to < 8.0)

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