Role Description

Technical > Data Center Technician

Salary National Average

Low Medium High
49230.0000 69570.0000 97330.0000

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Short Description:

A Data Center Technician is responsible for maintaining and supporting the physical infrastructure of data centers, including servers, networks, and storage systems. Their duties include installing, configuring, and troubleshooting hardware, monitoring system performance, and ensuring the data center operates efficiently and securely. Data Center Technicians also perform routine maintenance, respond to technical issues, and work with IT teams to implement upgrades and repairs. Strong technical skills, attention to detail, and knowledge of data center operations are essential for success in this role, as Data Center Technicians play a key role in ensuring the continuous and reliable functioning of critical IT infrastructure.

Duties / Responsibilities:

  • Perform preventative maintenance of equipment and data network devices.
  • Operate in tight spaces, run cables, and improve physical security around their assigned data center.
  • Engage in building projects and check utilities.
  • Ensure the center does not overheat by examining power sources and heating and cooling controls.
  • Troubleshoot and repair servers that have hardware and network issues.
  • Run hardware diagnostics and replace failing parts.
  • Responsible for day-to-day performance and capacity management of servers.
  • Called on to quickly fix it in order to keep business data flowing.
  • Monitor and maintain operation of all network processes is the primary duty of data technicians.
  • Evaluate machine temperature levels for optimal performance.
  • Maintain accurate work records and event logs.
  • Create concise virtual information reports to keep company management informed of status updates.
  • Install and arrange new equipment for data centers, including physically upgrading internal system components (CPU), memory hard drives, fiber cables, copper, and more.
  • Collaborate with software and networking engineering teams to ensure cybersecurity and network efficiency.
  • Provide live support to clients and coworkers, and are expected to troubleshoot problems as they occur.
  • Act as a main point person in the field, putting out fires and working on projects simultaneously.
  • Educate other data center staff on how to properly troubleshoot hardware and software.

Skills / Requirements / Qualifications

  • Hardware Repair: Experience with basic repair of damaged or faulty network equipment and devices.
  • IT Computer Networking: Must be able to run servers, switches, routers, monitors, and computer networking.
  • Troubleshooting Skills: Able to perform tests to identify and fix errors in computer networks including LAN and WAN.
  • Physical Requirements: Able to stay on their feet, and regularly crawl, crouch, kneel, lift, and move up to 40lbs over short distances.
  • Inventory Management: Be able to maintain accurate inventory of tools, equipment, and network devices.
  • Communication Skills: Can explain complicated technical process in a simple to way to non-technical staff.
  • Technical Writing Skills: Capable of developing standard operating procedures and manuals for the networks they are in charge of.

Job Zones

  • Title: Job Zone Three: Medium Preparation Needed
  • Education: Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.
  • Related Experience: Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.
  • Job Training: Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations.
  • Job Zone Examples: These occupations usually involve using communication and organizational skills to coordinate, supervise, manage, or train others to accomplish goals. Examples include hydroelectric production managers, travel guides, electricians, agricultural technicians, barbers, court reporters, and medical assistants.
  • SVP Range: (6.0 to < 7.0)

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