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Technical > Technical Writer

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55350.0000 70670.0000 93270.0000

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Short Description:

A Technical Writer or a Technical Author writes complex ideas in simple ways. They author how-to guides, white papers, and manuals through research, writing, and editing content for internal or public use.

Duties / Responsibilities:

  • Writes about technical subjects for technical and non-technical audiences
  • Creates scripts for video tutorials
  • Test and update existing documentation.
  • Adheres to and updates the in-house style guide.
  • Creates infographics and screenshot markups
  • Writes, edits, and helps section updates for User Experience (UX) and User Interface (UI) copy.
  • Creates and builds user assistance infrastructure, including how-to sections, FAQs, and Help sections.
  • Updates, edits, and proofreads written materials such as product manuals, user manuals, how-to guides, and FAQs.
  • Work closely with subject matter experts, engineers, developers, and product marketing team.
  • Monitors analytics and the usage of online product training materials and those embedded within the product.
  • Collects user data to determine areas of documentation that need revision and updating.
  • May serve on quality design, product development, or user experience teams.
  • Writes explanations of care interventions that are understandable for patients, families, and medical personnel at all levels of expertise.
  • Works with scientists and researchers to draft grant proposals and write articles for non-specialist readers.

Skills / Requirements / Qualifications

  • Working with Computers: Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
  • Getting Information: Observing, receiving, and obtaining information from all relevant sources.
  • Identifying Objects, Actions, and Events: Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
  • Updating and Using Relevant Knowledge: Keeping up-to-date technically and applying new knowledge to your job.
  • Interpreting the Meaning of Information for Others: Translating or explaining what information means and how it can be used.
  • Analyzing Data or Information: Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
  • Processing Information: Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
  • Organizing, Planning, and Prioritizing Work: Develop specific goals and plans to prioritize, organize, and accomplish your work.
  • Documenting/Recording Information: Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
  • Establishing and Maintaining Interpersonal Relationships: Developing constructive and cooperative working relationships with others and maintaining them over time.

Job Zones

  • Education: Most of these occupations require a four-year bachelor's degree, but some do not.
  • Related Experience: A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant must complete four years of college and work for several years in accounting to be considered qualified.
  • Job Training: Employees in these occupations usually need several years of work-related experience, on-the-job training, or vocational training.
  • Job Zone Examples: Many of these occupations involve coordinating, supervising, managing, or training others. Examples include real estate brokers, sales managers, database administrators, graphic designers, conservation scientists, art directors, and cost estimators.

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