Role Description

Technical > VOIP Engineer

Salary National Average

Low Medium High
80900.0000 103940.0000 134040.0000

Change from Previous Year:

+6%

Supply and Demand

Candidate Supply: 2,795 Job Openings: 10,002

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Short Description:

Responsible for installing, configuring, and managing Voice over Internet Protocol (VoIP) systems within companies, define and deploy the companies' in-house IP telephone communication systems, including their software architecture and hardware components.

Duties / Responsibilities:

  • Meeting with IT Managers to determine the company’s networking needs.
  • Analyzing existing VoIP networks and computer systems.
  • Developing architecture plans for voice and data services.
  • Installing network hardware modules including IP and PBX communication servers.
  • Designing and implementing systems.
  • Troubleshooting VoIP network issues.
  • Analyzing and upgrading network security systems and protocols.
  • Adding network users and managing company permissions.
  • Optimizing network installations for future expansion.
  • Training staff on network and system protocols.

Skills / Requirements / Qualifications

  • Bachelor’s degree in Information Technology, Computer Science, or similar field.
  • Previous experience working as a VoIP Network Engineer.
  • In-depth knowledge of VoIP systems and IP Protocols.
  • Knowledge of hardware systems including servers, memory modules, processors, and peripherals.
  • Detailed knowledge of network security systems and software.
  • Good project management skills.
  • Familiarity with WAN and LAN systems.
  • Excellent troubleshooting skills.
  • Advanced written and verbal communication skills.

Job Zones

  • Title: Job Zone Three: Medium Preparation Needed
  • Education: Job Zone Three: Medium Preparation Needed 
  • Related Experience: Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.
  • Job Training: Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations.
  • Job Zone Examples: These occupations usually involve using communication and organizational skills to coordinate, supervise, manage, or train others to accomplish goals. Examples include hydroelectric production managers, travel guides, electricians, agricultural technicians, barbers, court reporters, and medical assistants.
  • SVP Range: (6.0 to < 7.0)

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