Role Description

Technical > Cyber Security Specialist

Salary National Average

Low Medium High
69450.0000 98000.0000 118840.0000

Change from Previous Year:

+5%

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Candidate Supply: 1,362 Job Openings: 30,646

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Short Description:

Configuration specialists are responsible for readying computer software, applications and systems for use. They also participate in the manufacture of software, where they help to ensure development of products that meet user needs.

Duties / Responsibilities:

  • Assist in developing and implementing configuration management (CM) procedures.
  • Review and recommend improvements to existing CM procedures.
  • Oversee configuration and base lining activities of project items.
  • Work with configuration team in development, upgrades and maintenance of CM database.
  • Ensure data quality, integrity and security in CM database.
  • Schedule regular audits on CM database and assist in implementing audit recommendations.
  • Provide support to management in conducting configuration meetings and maintaining project schedules.
  • Analyze configuration issues and develop appropriate resolutions and action items.
  • Conduct orientations and trainings for new hires.
  • Assign workload and schedules to team members.
  • Evaluate performance of team members and provide feedback for improvements.

Skills / Requirements / Qualifications

  • Associate degree in engineering, or related field 
  • 1–2 yrs. of related experience in an engineering office environment
  • Experience in configuration or implementation (preferred) 

Skills and Abilities

  • Good written and verbal communication skills  
  • Good organizational skills with strong attention to detail
  • Familiar with general office practices and procedures
  • Able to operate a computer and standard office equipment
  • Able to work with the following programs: Adobe Acrobat, Microsoft Office Products (Word, Excel, Outlook, Internet Explorer and Windows)
  • Able to follow detailed written and oral instructions
  • Ability to manage multiple tasks with frequent interruptions
  • Knowledge of engineering drawings and documentation (preferred)
  • Comfortable working in a team environment, and developing professional relationships 
  • Provide suggestions or opportunities for improvement on ways a customer has historically captured data, and the way this data should be captured after the implementation. 
  • Analyze current customer complaints or issues and identify solutions to improve data entry for reportability and ease-of-use. 
  • Assist with data mapping and provide insights on best CRM practices. 
  • Prioritize and manage several open projects or issues at a given time

Job Zones

  • Title: Job Zone Three: Medium Preparation Needed
  • Education: Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.
  • Related Experience: Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.
  • Job Training: Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations.
  • Job Zone Examples: These occupations usually involve using communication and organizational skills to coordinate, supervise, manage, or train others to accomplish goals. Examples include hydroelectric production managers, travel guides, electricians, agricultural technicians, barbers, court reporters, and medical assistants.
  • Specific Vocational Preparation in years: (6.0 to < 7.0)

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