Role Description

Technical > IT Specialist

Salary National Average

Low Medium High
58520.0000 74590.0000 87230.0000

Change from Previous Year:

+8%

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Candidate Supply: 8,702 Job Openings: 144,232

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Short Description:

Provide support for IT departments and end users in a number of organizations and industries. They ensure that computer hardware and software, as well as networks and servers, work consistently and correctly. IT specialists may install programs, configure networks and databases, and provide assistance to end users. They tend to focus on one or more areas of IT support, such as information security, database administration, or server maintenance.

Duties / Responsibilities:

  • Installing new software and hardware components.
  • Regularly evaluating IT systems to ensure they meet the necessary demands.
  • Assisting with network administration tasks.
  • Ensuring data storage is safe and secure.
  • Resolving all issues coworkers have with their IT systems and software.
  • Educating coworkers about network security and best practices for computer usage.
  • Supporting the day-to-day operations of our computer network.

Skills / Requirements / Qualifications

  • Degree in computer science or related field is preferable.
  • Professional certification (e.g. CCNS, CISSP, MCSE).
  • Strong analytical, diagnostic, and problem-solving skills.
  • Good communication ability, both written and verbal.
  • Personable, professional demeanor.
     

Job Zones

  • Title: Job Zone Four: Considerable Preparation Needed
  • Education: Most of these occupations require a four-year bachelor's degree, but some do not. 
  • Related Experience: A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant must complete four years of college and work for several years in accounting to be considered qualified.
  • Job Training: Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training.
  • Job Zone Examples: Many of these occupations involve coordinating, supervising, managing, or training others. Examples include real estate brokers, sales managers, database administrators, graphic designers, chemists, art directors, and cost estimators.
  • Specific Vocational Preparation in years: (7.0 to < 8.0)

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