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Technical > Configuration Manager

Salary National Average

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77440.0000 88940.0000 112990.0000

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+3%

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Short Description:

Configuration Managers are responsible for the Configuration Management process and the Configuration Management Database (CMDB). Configuration Managers maintain information about configuration items required to deliver an IT service, including their relationships. This information is managed throughout the lifecycle of the configuration item. Configuration management is part of an overall service asset and configuration management process.

Duties / Responsibilities:

  • Managing the day to day activities of the process, including establishing priorities and work assignments 
  • Tracking compliance to policies and procedures and resolving / escalating any compliance issues 
  • Facilitates Configuration Management audits 
  • Reviews critical incident outage resolution results and responses and dispositions of failed changes due to CMS related issues 
  • Facilitates communication and engages business and IT management to encourage configuration management efforts and value proposition
  • Engages with strategic projects to ensure Configuration Management can deliver required CMS functionality within project timeframes 
  • Reviews and approves all changes to the CMS infrastructure where applicable 
  • Reviews and approves significant IT infrastructure changes to ensure impacts to configuration management data are properly addressed 
  • Mentors the organization on Configuration Management services, concepts, policies and procedures 
  • Provides and approves all requirements, use cases, user stories, etc. in support of new or improving functionality of the CMS
  • Reviews and approves all requests for administrator log on credentials / access rights to the CMS infrastructure 
  • Reviews and publishes configuration management reporting.

Skills / Requirements / Qualifications

  • Bachelor’s degree in computer science, information technology, or a related field
  • Master’s degree a plus
  • Experience with configuration management tools
  • Experience managing complex IT projects
  • Strong analytical skills
  • Experience in one of the following scripting languages: Groovy, Gradle, Ant 
  • Strong Linux skills, including Perl and bash 
  • Experience with: Build-time dependency management (Maven, Ivy), Unit testing and code-coverage tools (JUnit), and Functional test automation techniques and tools (Selenium, etc.)
  • Knowledge of source code control management systems and configuration management ( i.e. Git, Hudson, Subversion, Artifactory etc.) and code branching/merging strategies
  • Experience with Open Source Repository Manager (Sonar Nexus) 
  • Some experience with SQL and relational databases administration ( i.e. Oracle, MySQL) 
  • Experience with Linux and creating Virtual Machines, experience with VMware a plus 
  • Good understanding of Quality Control and Test Automation in Agile-based Continuous Integration environments 

Job Zones

  • Title: Job Zone Four: Considerable Preparation Needed
  • Education: Most of these occupations require a four-year bachelor's degree, but some do not.
  • Related Experience: A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant must complete four years of college and work for several years in accounting to be considered qualified.
  • Job Training: Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training.
  • Job Zone Examples: Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training. 
  • Specific Vocational Preparation in years: (7.0 to < 8.0)

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