Technical > IT Analyst
Salary National Average
| Low | Medium | High |
|---|---|---|
| 77520.0000 | 94940.0000 | 112710.0000 |
Supply and Demand
Candidate Supply: 2,520 Job Openings: 386
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Short Description:
An IT Analyst is responsible for evaluating and improving an organization’s information technology systems to enhance operational efficiency and security. They analyze user needs, design and implement system improvements, and provide technical support. IT Analysts play a key role in optimizing workflows, troubleshooting technical issues, and ensuring that IT infrastructure meets business objectives.
Duties / Responsibilities:
- Assess the current IT systems and identify areas for improvement.
- Analyze user needs and business requirements to develop system enhancements.
- Provide troubleshooting and support for IT issues, including software, hardware, and network problems.
- Ensure timely resolution of technical issues for end-users.
- Design and implement new IT systems or upgrades to existing systems.
- Ensure smooth integration of new technologies into the organization’s IT infrastructure.
- Oversee data storage, backup, and retrieval processes.
- Ensure data integrity and security in compliance with industry regulations.
- Monitor IT systems to identify potential issues and ensure optimal performance.
- Implement preventative maintenance to minimize downtime.
- Work with external vendors to procure IT equipment, software, and services.
- Evaluate vendor performance and negotiate contracts.
- Provide training and support to employees on new systems and software.
- Develop user manuals and documentation to assist staff.
- Maintain detailed records of system configurations, changes, and upgrades.
- Prepare reports on system performance and recommendations for improvements.
- Implement and manage cybersecurity measures to protect sensitive data and systems.
- Conduct regular security audits and risk assessments.
- Work closely with IT teams and other departments to align system improvements with organizational goals.
- Participate in cross-functional projects that involve IT components.
Skills / Requirements / Qualifications
- Educational Background: Bachelor’s degree in Information Technology, Computer Science, or a related field. Certifications such as CompTIA, Microsoft Certified IT Professional (MCITP), or Cisco Certified Network Associate (CCNA) are preferred.
- Experience: Experience with systems analysis, IT support, and troubleshooting. Hands-on experience in IT infrastructure, networks, and databases.
- Technical Proficiency: Strong knowledge of operating systems (Windows, Linux), networking, and software applications. Familiarity with system monitoring tools and cybersecurity practices.
- Analytical Skills: Ability to analyze complex systems and workflows to identify opportunities for improvement. Strong problem-solving and troubleshooting skills.
- Communication Skills: Excellent verbal and written communication skills for interacting with users, stakeholders, and vendors. Ability to create technical documentation and provide user training.
- Project Management: Strong organizational and project management skills to handle system upgrades and implementations. Ability to manage timelines, resources, and vendor relationships.
- Attention to Detail: High attention to detail in monitoring systems, resolving issues, and maintaining documentation. Accuracy in performing system configurations and audits.
- Adaptability: Ability to adapt to rapidly changing technologies and business needs. Willingness to stay current with emerging IT trends and best practices.
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